The use of Chat bots is becoming increasingly popular for businesses that want to respond to queries from users quickly and efficiently. Chat bots can be automatically programmed to respond to frequently asked questions, thus generating more leads and improving the customer experience.
If you’re looking for the best chat bot for your website, we take a look at the top five chat bots available right now....
Chatbot.com
Chatbot.com is really user friendly, with predetermined drag and drop templates ready for you to use, meaning even those with little to no coding experience can get started right away. The templates cater to various services and businesses, including recruitment bookings, sales, and more.
Not only is Chatbot.com easily able to integrate any WordPress site and Facebook messenger, but it also allows you to retarget customers on Facebook, collect data, and improve your Facebook ad strategy.
Take advantage of a free 14-day trial to see how it can help you streamline your customer support before choosing the appropriate paid plan. Plans start at $50 per month.
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Hubspot
The fully customisable design of the HubSpot live chat builder allows it to fit seamlessly into any website and secure its posts as one of the top five chat bots on the market today.
Simplicity is where it is at with this complex yet capable tool for ease of use with no coding experience required to get the features set up precisely as you need, regardless of your industry.
Hubspot’s live chat application also integrates into their powerful CRM tool for increased marketing potential to provide more in-depth data, cart abandonment emails and more.
Plans start at $45 per month to access all features, but the live chat and chat bot builder is included in the Sales Hub plan.
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ManyChat
ManyChat is a simple yet effective Facebook Messenger chat bot builder. Use the simple drag and drop interface to design your chat bot and benefit from increased customer support to welcome new users, answer commonly asked queries, respond to specific keywords, and more.
Facebook is a popular marketing tool for many businesses, so being able to efficiently direct queries and improve your response times can increase your sales and help capture leads too.
You can use a free plan to get you started for a basic quick-start template. The premium plan is $25 per month and offers many more features, including unlimited tags and growth tools.
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Drift
Combine live chat and an automated chat bot with Drift and integrate this tool with many popular CRM and email marketing platforms along with Zendesk, Helpscout and more.
Drift features are more proactive than some, which is reflected in the price tag. When using this software, you can proactively engage with consumers who are already actively interested in your product or services.
Drift allows you to engage in real-time using conversations to help you deliver a higher conversion rate and generate more sales.
As you would expect, these features come at a higher cost than many other of the top five chat bots on the market today, with plans starting at $400, which is billed annually.
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MobileMonkey
Last but not least in our top five chat bots list is MobileMonkey. As the name suggests, this is designed to help you monitor and reply to messages via desktop and mobile, including SMS messaging.
MobileMonkey is an omnichannel bot technology that allows you to save time and money by creating one chat bot across multiple platforms. Thanks to the desktop and mobile apps, all your messages go into one inbox, making life easier and replying to queries seamless. MobileMonkey can also be integrated into other marketing tools such as CRM software, email services and more.
You can choose a free plan with limited features or plans that start from $14.25 per month, billed annually.
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